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Title page 1
Contents 5
Abstract 3
Acknowledgements 4
Executive summary 7
1. Introduction 9
General AI governance frameworks 10
Need for operational level guidance in experimenting with generative AI 13
2. Overview of existing guidance for experimenting with GenAI 15
Existing guidelines for experimenting with generative AI: Common themes and divergence 15
3. Prioritisation, monitoring and evaluation of generative AI experimentation 26
Prioritisation 26
Monitoring and evaluation 27
Developing criteria for prioritisation, monitoring and evaluation 27
4. Factors and conditions for successful experimentation and evaluation 38
(Non-)Material resources and assets 38
Lessons from the experimental practice 44
5. The road towards more systemic experimentation 52
1) Establish public trust in GenAI experiments 53
2) Provide AI literacy training and upskilling opportunities to civil servants 54
3) Prevent fragmentation of projects and AI systems 54
4) Prioritise investments in shared tools, data and secure testing mechanisms 54
5) Limit and mitigate risks 55
6) Invest in experimental AI research 55
7) Make AI experimentation frameworks future-fit 56
8) Ensure efficiency through prioritisation 56
9) Plan experiments and their evaluation early 56
10) Create environments that encourage experimentation 57
References 58
Annex A. List of AI guidelines 67
Notes 68
Figure 5.1. Policy initiatives to improve the use of AI in public administration 53
Boxes 10
Box 1.1. Definition of experimentation 10
Box 1.2. The European Union (EU) AI Act and its implications for the public sector 11
Box 1.3. The OECD Framework for Trustworthy AI in Government 12
Box 2.1. AI guidance in the government: The United Kingdom 17
Box 2.2. AI guidance in government: Australia 19
Box 2.3. AI guidance in government: Canada 20
Box 2.4. Public Sector AI Playbook: Singapore 22
Box 2.5. Accelerating AI Innovation: the US directive to federal agencies 24
Box 3.1. Impact assessment for AI (Italy) 30
Box 3.2. Impact evaluation of AI interventions: the case of the UK 30
Box 3.3. Summary overview of AI risks 36
Box 3.4. Monitoring and evaluation of AI: the case of Italy 36
Box 4.1. The use of AI across the innovation process in government 42
Box 4.2. Guidelines for AI procurement: The UK 43
Box 4.3. "Humphrey" - leveraging AI for the streamlining of public services (the UK) 44
Box 4.4. A Co-Pilot for public servants (Australia and New Zealand) 46
Box 4.5. Efficiency gains abound (Singapore) 47
Box 4.6. Experimental approach in Estonia 48
Box 4.7. Piloting the Fundamental Rights and Algorithms Impact Assessment (FRAIA) in the Netherlands 50
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