https://www.oecd.org/en/publications/digital-government-in-australia_91c22326-en.html
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Title page 1
Contents 6
Foreword 4
Acknowledgements 5
Executive summary 9
1. Assessment and recommendations 11
Overall assessment 12
Policy recommendations 16
2. The IOF as a whole-of-government approach to digital investments 18
The OECD approach to managing digital government investments 19
Policy into practice: The Australia Government's Digital and ICT Investment Oversight Framework (IOF) 21
Making digital and ICT investments in Australia's context 23
The Australian Government's approach to investments in the 2023 DGI 25
Strengths of the IOF overall 27
Where to focus next for the IOF overall 30
References 33
3. Strategic planning 35
Overview of the Strategic Planning state 36
Strengths of the Strategic Planning state 37
Where to focus next for the Strategic Planning state 39
References 42
4. Prioritisation 43
Overview of the Prioritisation state 44
Strengths of the Prioritisation state 47
Where to focus next for the Prioritisation state 48
References 49
5. Contestability 50
Overview of the Contestability state 51
Strengths of the Contestability state 53
Where to focus next for Contestability 54
References 59
6. Assurance 61
Overview of the Assurance state 62
Strengths of the Assurance state 65
Where to focus next for Assurance 66
References 69
7. Sourcing 70
Overview of the Sourcing state 71
Strengths of the Sourcing state 73
Where to focus next for the Sourcing state 75
References 80
8. Operations 82
Overview of the Operations state 83
Strengths of the Operations state 84
Where to focus next for Operations 86
References 88
Tables 7
Table 2.1. The IOF Toolkit 27
Figures 7
Figure 2.1. OECD Digital Government Investment Framework 20
Figure 2.2. The Australia Government's Digital and ICT Investment Oversight Framework (IOF) 21
Figure 2.3. Mapping the IOF to the OECD Digital Government Investment Framework 23
Figure 2.4. The Australian Government's annual budget process 24
Figure 2.5. Metrics on digital government investment in the 2023 DGI 26
Figure 2.6. Aligning the Benefits Management Lifecycle with the IOF 28
Figure 3.1. Overview of the AGA 38
Figure 4.1. Overview of DIO Criteria 45
Figure 4.2. Example of the DIO (overview summary) 46
Figure 4.3. Example of the DIO (portfolio summary) 46
Figure 6.1. Minimum Assurance requirements for different tiers of investment under the IOF 63
Figure 6.2. Delivery Confidence Assessments (DCA) for in-flight projects 64
Figure 7.1. Overview of the StartOff process 78
Figure 7.2. The Building Blocks and Enabler of the OECD GovTech Policy Framework 79
Figure 8.1. Overview of the IDP 85
Figure 8.2. The panorama of major digital projects 87
Boxes 8
Box 2.1. IOF Toolkit: Benefits Management Policy (BMP) 29
Box 2.2. Country practice: Dedicated digital funding to foster digital transformation 32
Box 3.1. IOF Toolkit: Data and Digital Government Strategy (DDGS) 37
Box 3.2. IOF Toolkit: Australian Government Architecture (AGA) 38
Box 3.3. IOF Toolkit: Digital Investment Plans 39
Box 3.4. Country practice: Linking investment data into strategic workforce planning in Canada 40
Box 4.1. IOF Toolkit: Criteria and indicators for Prioritisation 45
Box 4.2. IOF Toolkit: The Digital Investment Overview (DIO) 46
Box 5.1. IOF Toolkit: Digital and ICT policy and standards 51
Box 5.2. IOF Toolkit: Digital Capability Assessment Process (DCAP) 52
Box 5.3. IOF Toolkit: First, Second and Combined-Pass Business Cases 53
Box 5.4. IOF Toolkit: Quarantined funding to tie payments to the delivery of milestones 54
Box 5.5. Country practice: The UK's evaluation methods and capabilities 56
Box 5.6. Country practice: Assessing environmental impact of digital investments 58
Box 6.1. IOF Toolkit: Assurance Plans 62
Box 6.2. IOF Toolkit: Assurance Framework for Digital and ICT Investments 64
Box 6.3. Country practice: Escalations for projects at-risk 68
Box 7.1. IOF Toolkit: BuyICT - a digital procurement platform 72
Box 7.2. IOF Toolkit: Procurement guidance with the Digital Sourcing Lifecycle 74
Box 7.3. Country practice: GovTech to source more innovative digital solutions 78
Box 7.4. The OECD GovTech Policy Framework 79
Box 8.1. IOF Toolkit: Wave reporting 84
Box 8.2. IOF Toolkit: Integrated Data Platform (IDP) 85
Box 8.3. Country practice: France's panorama of major digital projects 87
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