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22대 대한민국 국회 국회정보길라잡이 국회의원검색
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Title page

Contents

Standard 1: The Person 5

Intent of Standard 1 5

Standard 1. expectation statement for older people 6

Outcome 1.1: Person-centred care 6

Outcome 1.2: Dignity, respect and privacy 8

Outcome 1.3: Choice, independence and quality of life 8

Outcome 1.4: Transparency and agreements 9

Standard 2: The Organisation 11

Intent of Standard 2 11

Standard 2. expectation statement for older people 11

Outcome 2.1: Partnering with older people 12

Outcome 2.2: Quality and safety culture 12

Outcome 2.3: Accountability and quality systems 13

Outcome 2.4: Risk management 14

Outcome 2.5: Incident management 14

Outcome 2.6: Feedback and complaints management 15

Outcome 2.7: Information management 16

Outcome 2.8: Workforce planning 17

Outcome 2.9: Human resource management 17

Outcome 2.10: Emergency and disaster management 18

Standard 3: The Care and Services 19

Intent of Standard 3 19

Standard 3. expectation statement for older people 19

Outcome 3.1: Assessment and planning 20

Outcome 3.2: Delivery of care and services 21

Outcome 3.3: Communicating for safety and quality 22

Outcome 3.4: Coordination of care and services 23

Standard 4: The Environment 24

Intent of Standard 4 24

Standard 4. expectation statement for older people 24

Outcome 4.1a: Environment and equipment at home 25

Outcome 4.1b: Environment and equipment in a service environment 25

Outcome 4.2: Infection prevention and control 26

Standard 5: Clinical Care 28

Intent of Standard 5 28

Standard 5. expectation statement for older people 28

Outcome 5.1: Clinical governance 29

Outcome 5.2: Preventing and controlling infections in clinical care 30

Outcome 5.3: Medication safety 31

Outcome 5.4: Comprehensive care 32

Outcome 5.5: Care at the end of life 36

Standard 6: Food and Nutrition 38

Intent of Standard 6 38

Standard 6. expectation statement for older people 39

Outcome 6.1: Partnering with older people on food and nutrition 39

Outcome 6.2: Assessment of nutritional needs and preferences 40

Outcome 6.3: Provision of food and drink 40

Outcome 6.4: Dining experience 41

Standard 7: The Residential Community 42

Intent of Standard 7 42

Standard 7. expectation statement for older people 43

Outcome 7.1: Daily living 43

Outcome 7.2: Planned transitions 44

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